FAQ
If item is pre-order please allow 1-2 weeks for order to be shipped. For in stock items please allow up to 1 - 3 business days for your order to be shipped. The cost of shipping will be estimated at check out based on your state/or country.
At orders are shipped using the United States Postal Service. Please check your email for your tracking number for tracking updates. Vem is not responsible for delays in shipping or lost/stolen packages, please contact USPS directly with your tracking number.
Do we accept returns & exchanges?
All sales are final we do not allow exchanges or returns.
Will we be restocking sold out items?
All items are exclusive and will not be restocked.
Do we ship internationally?
We currently only ship domestically to the United States, but have plans to expand internationally soon.
What size should I get?
View our size guide to ensure you purchase the correct size. If you need size recommendations, feel free chat with us on our site or email us.
How can I take care of my Vem piece?
Fabric is delicate. Hand wash & air dry only. Do not iron, bleach or tumble dry.
Still have questions?
If you have any questions feel free to email us at customerservice@shopvem.com or contact us through our form click here.