FAQ

When will my order ship?

 Please allow up to 1 week for your order to be shipped.

US Orders are shipped using the United States Postal Service. Please check your email for your tracking number for tracking updates. Vem is not responsible for delays in shipping or lost/stolen packages, please contact USPS directly with your tracking number.

Do we accept returns & exchanges?

All sales are final. We do not allow exchanges or returns.

Will we be restocking sold-out items?

All items are exclusive and will not be restocked. 

Do we ship internationally?

Yes, we ship internationally

What size should I get?

View our size guide to ensure you purchase the correct size. If you need size recommendations, feel free to chat with us on our site or email us.

How can I take care of my Vem piece?

Fabric is delicate. Hand wash & air dry only. Do not iron, bleach, or tumble dry.

Still have questions?

If you have any questions, feel free to email us at contact@shopvem.com or contact us through our form click here.